The Importance of Being Proactive

Proactive, not reactiveIt’s a fact: The world of Facility Management is under-budgeted, under-trained, and overworked. Demanding workloads and a long list of extenuating factors get in the way of a facility manager’s focusing on the full life-cycle cost of running a building. Instead of taking proactive actions, the manager too often reacts to challenges and changes. He is not able to concentrate on what is truly critical – Preventive Action.

Proactive Vs. Reactive

It’s a lot better to be out in front, steering rather than pushing. Taking preventive action as a facility manager is critical for two significant reasons:

  1. Every minute, every day, every year, a building ages, gradually becoming dated, and
  2. Building technologies are continually changing. New innovations mean greater demands in energy and in having technically trained personnel on staff. On top of that many technologies don’t have a chance to go through proper development cycles which causes shorter life cycles and equipment failures.

Pro-activeness is a two-step process – Establishing processes and putting the right tools in front of people. Doing this allows a facility manager to standardize procedures and increase efficiency.  The first step in implementing processes, especially for energy efficiency, is to provide job-related training. After that the facility’s electrical and safety standards need to be evaluated.

Every facility will always have issues that demand a manager’s quick reaction and solutions. But these situations are easier to tackle if processes are in place, standards are evaluated, and personnel are adequately trained.