It’s a fact: The world of Facility Management is under-budgeted, under-trained, and overworked. Demanding workloads and a long list of extenuating factors get in the way of a facility manager’s focusing on the full life-cycle cost of running a building. Instead of taking proactive actions, the manager too often reacts to challenges and changes. He is not able to concentrate on what is truly critical – Preventive Action.
Proactive Vs. Reactive
It’s a lot better to be out in front, steering rather than pushing. Taking preventive action as a facility manager is critical for two significant reasons:
- Every minute, every day, every year, a building ages, gradually becoming dated, and
- Building technologies are continually changing. New innovations mean greater demands in energy and in having technically trained personnel on staff. On top of that many technologies don’t have a chance to go through proper development cycles which causes shorter life cycles and equipment failures.
Pro-activeness is a two-step process – Establishing processes and putting the right tools in front of people. Doing this allows a facility manager to standardize procedures and increase efficiency. The first step in implementing processes, especially for energy efficiency, is to provide job-related training. After that the facility’s electrical and safety standards need to be evaluated.
Every facility will always have issues that demand a manager’s quick reaction and solutions. But these situations are easier to tackle if processes are in place, standards are evaluated, and personnel are adequately trained.